🔐 Privacy Policy
Effective Date: 01 February 2016
Applies to: Infament, its sister concerns, and Growth Partners
Infament and its affiliated companies (hereinafter referred to as “we,” “our,” or “us”) are committed to protecting the privacy and confidentiality of our clients and users. This Privacy Policy explains how we collect, use, protect, and disclose your information when you engage with our digital marketing services or interact with our platforms.
Information We Collect
We may collect the following types of information from clients, prospects, and users:
Personal & Business Information
Client name, email, phone number, address
Business name, website URL, industry
Billing and payment details
Project & Marketing Data
Login credentials (where shared)
Marketing strategy documents, analytics data
Access to social media accounts, advertising platforms, or CMS tools
Usage Data (if using our website or tools)
IP address, device type, browser info
Activity logs, pages visited, interaction history
How We Use Your Information
Your information is used strictly for professional, service-related purposes, including:
Delivering marketing services as per the signed agreement
Communicating campaign progress, feedback, and reports
Issuing invoices, collecting payments, and enforcing terms
Monitoring performance metrics and campaign optimization
Resolving service disputes, responding to inquiries
Confidentiality Obligations
We are bound by our service agreement to treat the following as confidential information, unless otherwise agreed in writing:
Client marketing strategies and campaign performance data
Customer databases, contact lists, or CRM exports
Login credentials and backend access to tools
Any shared media, documents, or internal communications
All employees, contractors, and team members are strictly prohibited from disclosing or reusing any such confidential data, both during and after the end of our engagement.
Third-Party Sharing
We do not sell, rent, or distribute your personal or business data to any third party without your explicit consent, except:
When required by law or court order
To fulfill our service obligations using trusted tools (e.g., Facebook Ads, Google Ads, analytics platforms), with proper access control
To subcontractors or strategic partners who have signed confidentiality agreements
Data Security
We take all reasonable steps to secure your data, including but not limited to:
Limited access to sensitive platforms
Secure password storage and sharing protocols
Encrypted communication where applicable
Internal data protection policies and access audits
Client Responsibilities
Clients are also expected to:
Provide accurate and timely information
Maintain security of their own access credentials
Report any suspected breach immediately
Respect confidentiality of shared strategies and communication
Data Retention
We retain data only as long as needed for the duration of the contract, legal compliance, or mutual agreement. Upon termination of services:
Access to digital accounts will be revoked or handed over
All proprietary materials will be returned or deleted as agreed
Ongoing use of Infament’s strategies or materials must cease unless licensed
Your Rights
You may at any time request to:
Access or correct your data
Revoke permissions where legally permitted
Delete information after the end of engagement
For all such requests, please contact our support team.
Policy Updates
We reserve the right to update this Privacy Policy as our services, technology, or legal obligations evolve. Updates will be posted on our official website or shared directly with clients when relevant.
